Client Testimonials:
Jill Capicchioni, AAP & CUA, Channel & Product Manager
“I hired Laurel to create a customized class to offer to our clients to assist them with selling cash management services. Laurel created a class that was exactly what we were looking for. Laurel has delivered this class several times with wonderful success. Laurel is an energetic, dynamic trainer that understands cash management services and how to teach selling value. I highly recommend Laurel.”
Laurance A. Selnick, CTP, SVP, Commercial Banking Director, Webster Bank, Treasury & Payments Solutions
"Webster just completed a two day workshop seminar for Relationship Mangers, Business Development Officers and the Cash Management Sales Officers who work with them on how to 'best' sell Cash Management. What made this program successful was Turningpoint Communications' focus on and tailoring of the program (with team leaders) to the 'Webster Way'. Turningpoint Communications leveraged the many skilled resources in the room and delivered customized programming for Webster that was well received by my diverse sales and support team. The result of the program has been my engaging in deeper conversations with my team and better team dynamics."
Douglas Whitney, Vice President, Eastern Bank
“I had the opportunity to attend a cash management sales training program developed, presented, and facilitated by Laurel. She performed well at quickly making a diverse group feel comfortable in the training session which led to productive sessions. Her knowledge of the cash management products and the sales techniques best employed were insightful and informative. I have incorporated what I learned in my sales process with success.”
Susan Mason, SVP, Relationship Manager, Banco Santander
“Laurel is a dream to work with -- always ready with creative suggestions and ideas. . . I'd work with her again anytime I could!”
Current Clients:
Bank of America
Bank of New York Mellon
FIS (Fidelity National Information Services)
PNC
Webster Bank